Our mission is to equip workshop participants with meaningful skills and knowledge that increase their ability to provide ethical and safe interventions.


We value

  • Safety as a non-negotiable expectation
  • Customer feedback and requests, we listen
  • Excellence and Quality through evaluation, review and continuous improvement
  • Integrity through transparency, trust, honesty, and respect

The Canadian Institute for Crisis Intervention Training was created by Bruce Armson with the intent of offering Crisis Intervention Training to human service personnel and educators who work with disruptive and potentially aggressive individuals. Bruce has a Master’s Degree in Leadership as well as a Diploma in Child and Youth Care, he is trained in Mediation, Conflict Resolution, and Negotiation. He has over 30 years’ experience working with youth in a variety of settings. For over 15 years he worked with some of the most difficult and aggressive adolescents from Alberta, the NWT, and the Yukon. Bruce has experience in Long Term Residential Treatment both as a Child and Youth Care Counsellor and as the Director of a 63-bed treatment centre. He has worked in a Psychiatric Treatment Centre, Group Homes, and Community Based Programs as well as School settings. In addition Bruce and his wife were Treatment Foster Care Parents for 15 years.

Bruce has over 30 years training in the Martial Arts and is a Hung Gar Kung-Fu and Kempo Karate instructor. He has being teaching Martial Arts and Self-Defense courses since 1980. Through the Martial Arts training he has developed a high level of knowledge in body mechanics and physical interventions. This knowledge has been incorporated into the Crisis Intervention training program to provide safe and painless interventions and control techniques.




Bill Killinger Chief Instructor, has over a decade of experience in the child and youth care field; having worked in Residential Treatment, Intensive Treatment and School settings. He holds Addiction Counseling Certificates through the Nechi Institute and is a certified Instructor Trainer for Physical Management through ISR Matrix. To complement his education and experience Bill also has extensive experience in martial arts including boxing, wrestling and Jiu-jitsu; teaching seminars to civilians, military and law enforcement in the United States and Iceland. Bill currently works as a Disability Manager and has instructed Crisis Intervention and Non-abusive Restraint since 2002.

Carol Hrenyk, B.A., MAL, received her degree in Child and Youth Care Counseling from the University of Victoria and a Master’s in Leadership from Royal Roads University and has over 30 years of experience in the child care field.  In the Yukon, Carol managed the Children’s Receiving and Assessment Home and also worked for Child Abuse Treatment Services before moving to Alberta is 1992. In Alberta, Carol has worked as a counselor on the Alexis Reserve, Secure Treatment at YYC, as well as a Mental Health Therapist for CASA.  She has been with Unlimited Potential Community Services for over 21 years in various roles in Group Care and Community Services. Currently she is the Director of Community Services where she supports the Bridges Program, the Adult Mental Health Programs, CYSS, PAS and PES . Carol enjoys new program development, making homemade cards and spending time at the lake with her partner and two wonderful step daughters.

Nelson Presley, B.A., is the Staff Training Coordinator for Unlimited Potential Community Services (UPCS). Nelson’s experience includes a nearly 20 year career in law enforcement. Nelson has also worked as a Family Support Worker and crisis intervention specialist, working with families at risk. Prior to starting with UPCS, Nelson also spent two years working with Edmonton’s chronically homeless population as part of a Housing First program. Nelson possesses a wealth of experience in adult education and is an accredited Problem Based Learning instructor with the Police Society for Problem Based Learning as well a certified tactical communications instructor with Verbal Edge International. Nelson holds instructor certifications with the Canadian Heart and Stroke Foundation as a First Aid Instructor, with Mental Health First Aid Canada in both MHFA basic and MHFA for Adults Who Interact with Youth and is also certified to facilitate a number of other workshops including Suicide Intervention.